Did you place an order and have a question about your delivery?
Here are a few FAQ's that might help your enquiry before reaching out to us!
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I ordered for a certain date but it hasn’t arrived yet!
We send all orders on a tracked 24 service with Royal Mail. Royal Mail can deliver up to 7pm on the day.
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How do I track my order?
To track your order please search your email inbox for a confirmation email we sent you, you will find an option to track your order here. This email may be in your junk folder.
To find this email please search your inbox for the words: "A shipment from order".
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What if my order doesn’t arrive on my chosen date?
Although we offer a delivery date picker on our website we can’t guarantee that it will arrive on this date as a small amount of orders may roll over to the next day. If your order doesn’t arrive on tyour chosen day, Royal Mail will attempt to deliver this on the following date.
If you would like to get in touch with us please use the contact form below or email us on:
info@cornishcreamteas.com
Please include your order number when getting in touch.
Please note: As this is an extremely busy period it may take a little longer to reply to your email, but please be assured that we will reply as quickly as we can. Thank you for your patience and understanding.
